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Google rewards businesses with accurate and consistent information across all platforms, from Maps to directories. Malou automatically keeps your listings clean and up to date for every location, which boosts your ranking, reduces customer confusion, and drives more visits online and in person.

Malou centralizes reviews from 50 different platforms from Google, Bing, Yelp, Resy, OpenTable, Apple Maps, Uber Eats, and more, all accessible in one dashboard.

Yes. Malou’s AI is trained on hospitality-specific data and your own brand responses to ensure consistency. You stay in control with alerts and the option to validate sensitive replies before they are published.

The Store Locator creates a dedicated page for each establishment. These pages are indexed by Google and optimized to capture local searches, such as “best brunch in Miami”. This allows your establishments to be better positioned and more easily found by customers on search engines like Google, thus, local SEO.

Yes. The Malou interface is designed to be easy to use. You can change texts, add photos, or change links as soon as you need them, without technical intervention.

Yes, completely. The information on your Google listings is automatically synchronized with the Store Locator. Your schedules, addresses, links or reviews are always up to date, which improves visibility and prevents errors. And it's not limited to Google: syncing is also done on more than 50 key platforms like Apple Maps, Yelp, TripAdvisor, UberEATS, OpenTable, Resy, and many others.

The Store Locator allows each establishment to appear on Google with its own optimized page (SEO). This increases visibility on SEO keywords & local searches like “Italian restaurant in Miami” or “brunch New York.” A Store Locator is also one of the strongest tool to increase visibility on AI such as ChatGPT our other LLM ("GEO"). You can manage everything from a single interface, without depending on an agency or developer. It's faster, easier, and your image stays consistent across the web.

A tool integrated into your website that allows Internet users to locate your establishments, usually via a interactive map + search engine. It also automatically creates local pages optimized for SEO.

First things first—it’s pronounced ma-loo! As for its origin, well, there are a few legends. Some say our CEO, Louiza, simply loved the name "Malou." Others claim it comes from the Latin word malum, meaning "a stroke of genius for restaurateurs." The truth? We’ll let you decide. 😉

Absolutely! In fact, it’s a perfect match. Malou was designed for all restaurant professionals—including marketing experts and social media managers. Agencies and community managers can use the MalouApp to streamline their workflow, generate posts, respond to reviews, and analyze performance—all in one place. It’s like giving your marketing efforts a power boost! 🚀

Malou is available worldwide and supports English, French, Italian, and Spanish. No matter where your restaurant is located, we’ve got you covered! 🌍✨

Malou offers two powerful solutions, both enhanced by AI, both made to make your group more profitable:

• MalouApp: An AI-powered, all-in-one platform to manage your restaurant’s online presence—automate content creation & social media, streamline review management, and track performance effortlessly.
• Copilot: Everything MalouApp offers, plus dedicated support from our restaurant marketing experts. Our team, combined with AI-driven insights, helps refine your strategy and handles the details for you.

Whether you want smart tools to do it yourself or expert guidance to take it further, we’ve got you covered! 🚀

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Malou is built for growing restaurant groups with multi-locations, helping you scale efficiently, maintain a strong online presence, and maximize revenue across all your restaurants. Here’s how:

✅ Optimized local SEO for every location – Ensure each restaurant ranks at the top when customers search in their area, on Google, AI and top platforms.
✅ Consistent brand visibility across platforms – Manage your group’s presence on Google, social media, and review sites—all from one place.
✅ Centralized review management – Monitor and respond to reviews across multiple locations, with AI-powered suggestions to streamline the process.
✅ AI-driven content creation – Generate social media posts, manage listings, and automate engagement to maintain a consistent voice across all locations.
✅ Performance tracking at scale – Access real-time analytics to compare locations, identify trends, and make data-driven decisions for growth.

Malou helps restaurant groups save time, increase efficiency, and scale smarter—so you can focus on what matters most. 🚀

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Malou is an AI-powered marketing solution designed for multi-location restaurant groups (3+ locations). We help you increase visibility, manage online reviews, and streamline marketing strategy & operations—all in one place.

With Malou, you can:
✅ Boost local SEO for each location to attract more customers.
✅ Automate and centralize review management across platforms.
✅ Generate AI-powered social media content while maintaining brand consistency.
✅ Track performance with real-time insights to make data-driven decisions.
✅ Scale marketing efforts efficiently without adding extra workload to your teams.

Whether you’re managing a boutique restaurant group or a growing franchise, Malou helps you save time, drive revenue, and scale smarter. 🚀

Les filtres de la messagerie Malou permettent d'organiser les messages de manière efficace, aidant à maintenir une boîte de réception ordonnée et à prioriser les communications importantes.

La messagerie Malou fournit des notifications en temps réel pour tous les nouveaux messages. Elle permet d'être réactif et de s'assurer qu'aucune communication importante n'est manquée.

La boîte de réception centralisée de Malou intègre des plateformes telles que Facebook, Instagram et Google, permettant de gérer toutes les communications à partir d'un seul endroit.

Il est crucial de suivre les chiffres importants pour votre restaurant, pour prendre des décisions stratégiques éclairées et faire exploser votre chiffre d’affaires. Voici quelques stratégies basées sur le contenu ci-dessus :

• Consulter régulièrement les graphiques
• Utiliser des tableaux de bord pour un aperçu rapide des indicateurs clés
• Tirer parti des analyses prédictives pour anticiper les tendances

Malou tracks local visibility KPIs such as impressions on Google Maps, visibility on AI like ChatGPT, Google Search, keyword rankings, review ratings, social media performance, and customer sentiment through semantic analysis across every location.

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For more details on what metrics are available, request a demo here or call: +1 929 494 52 10

Review management is one of the strongest SEO and GEO tool. Human reviews signals Google and LLM (AI) use to rank local businesses. By consistently replying to reviews and collecting more positive feedback, your listings gain higher visibility on Google Maps and Search. This activity also improves how your restaurants appear in AI-powered search experiences like ChatGPT, which increasingly rely on real-time reviews to recommend businesses. Finally, more reviews increase your Google ratings = better authority and higher trust from algorithms (SEO, GEO) and clients. It's as the core of restaurants digital marketing.

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Yes. Malou’s AI learns your brand tone and style, then automates personalized review responses across every platform, saving time while strengthening customer relationships. By responding fast, with the right keywords, review management strategy also increase each location's Google Ratings on Google Business Profile.

Malou provides your team Boosters which includes QR codes, NFC totems, and a Wheel of Fortune to boost review collection by up to 5x per location.

Yes. On the MalouApp's dashboard, it gives you full control of every unit's data with an Optimization Score and recommandations, making multi-location listing management fast and scalable.

Malou connects to Google (SEO), Bing, Apple Maps, Uber Eats, Facebook, TripAdvisor, OpenTable, Resy, and dozens more through automated integrations. Malou also send live data to OpenAI (ChatGPT) so your brands and locations are in AI's top results (GEO).

Malou updates all your listings and apps in one click and ensures accuracy with regular syncs, reminders, and AI-based data correction.

Presence Management means keeping your businesses' details (name, address, hours, etc.) consistent across 50 different platforms and applications. It’s the foundation of a strong local visibility for restaurant and hospitality groups with multi-locations.

Un restaurateur peut utiliser les réseaux sociaux pour se faire connaître, améliorer son référencement, partagez son identité visuelle et ses créations, créez des liens avec des clients/abonnés, profiter de l’actualité pour générer des réservations (posts, cadeaux, concours), améliorer sa marque employeur, collaborer avec des influenceurs… C’est sur les réseaux que tout se passe !

Manger commence par les yeux ! Depuis l’arrivée des réseaux sociaux, c’est d’autant plus vrai. Chaque mois, le hashtag #food comptabilise plus de 250 millions de publications sur Instagram et de potentiels clients suivent les recommandations des influenceurs food. Les réseaux sont à la fois 1) une véritable vitrine en ligne 2) un moyen viral de se faire connaître 3) un outil de référencement (grâce aux mots clés).

For local SEO, Malou identifies your most strategic keywords, ensures consistent and accurate listing across more than 50 platforms, and automates Google content updates to help every unit rank in the top 3 of local searches and ChatGPT.

Of course, yes, Google Business Profile is one of the top SEO tool. Malou automates information updates, Google posts and reviews for all your locations' Google Business Profile, which helps in boosting your local visibility on search engines and ChatGPT (GEO).

Malou automatically identifies the most powerful and relevant SEO keywords for each of your restaurants, based on your concept, geography and competitors, then activates them across your digital presence (including social media that allow Google crawl, like Instagram's SEO). The result is that every location ranks higher in local searches and ChatGPT (GEO), attracts more qualified customers and builds visibility where it matters most.

Yes. Malou’s analytics feature show exactly how each of your locations performs against nearby competitors, giving you clear insights to refine your SEO strategy and win top search rankings.

Nous avons fait le choix des plateformes les plus importantes pour le secteur hôtellerie restauration : Instagram, Facebook, Mapstr et bientôt Tik Tok.

While SEO is a long-term strategy, many Malou customers start seeing more impressions and map visibility within 30 to 60 days. For example, Nowon, a korean restaurant in New York, gained significant visibility in just the first two months.