E-Reputation That Drives Growth and Guest Confidence

Malou simplifies reputation management for multi-location restaurant groups. Monitor reviews, respond quickly, and maintain a consistent image across every establishment—all from one platform.

E-Reputation

turn guest feedback into a competitive advantage

Centralize Reputation Management

Centralize all your reviews and comments, and launch review collection campaigns

Turn feedback into opportunity

Proactively manage guest feedback thanks to a custom AI that replies just like you, flags sensitive feedback, and keeps your brand safe.

Build Trust Across Every Neighborhood

Strengthen your group's reputation by spotting what delights or frustrates, and keep full control on every platform..

Our features designed for your success

A response to a review in just 5 seconds

Malou's AI generates and automates responses to your reviews in less than 5 seconds. It also highlights the semantic performance of your comments.

AI Malou image

with malou

Average performance score: 97/100

✅ SEO & GEO-optimized local pages for every location

✅ Top-notch technical performance for better SEO

✅ Always up-to-date, dynamic content

✅ Smooth and native integration into your website

✅ Full control with an easy-to-use editor

without malou

Average performance score: 65/100

❌ No real keyword strategy in place

❌ Slow loading times that hurt performanceStatic or outdated information

❌ A Store Locator that feels disconnected from the rest of your site

❌ Relying on external agencies for updates

How it works

We deliver a plug-and-play Store Locator, designed, built, and optimized for your brand.

1. PERSONNALISation du design à VOTRE IMAGE

We design a Store Locator that fits your brand perfectly and matches your website’s style.

2. optimisation du contenu Personnalisé

À partir de vos guidelines, nous générons les contenus pour chaque page locale. Vous validez les contenus avant implémentation.

you start
ranking

We publish your Store Locator. You manage it through the MalouApp. Your local pages start ranking, and becomes a revenue growth machine.

A woman walking down a sidewalk with a tie around her neck.

Put your restaurant on the map

We make it easy for your customers to find and choose your restaurants by optimizing your online presence.

A man standing next to a red motorcycle in a kitchen.

Rank higher get more loyal customers

Your visibility should drive growth. Our AI-powered SEO helps your restaurants in every location rank first on Google.

A person cutting up a sandwich on a cutting board.

build trust, become the top choice

Your potential customers choose familiar brands. We strengthen your reputation to make your restaurants the top choice.

Their SucCess Stories

More than 2000 have adopted Malou. Discover the recipe for their success.

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Résultats ?

2x

more visibility
LOCALE

Ultra-optimized local pages that boost your presence on Google, Maps, Bing, and even AI search tools.

More reservations

orders in-store visits

Clearer info, better UX, and stronger conversion


50%

less time spent
de gestion

Smart automations, real-time updates, and an easy interface save your hours of manual work.

FAQ

A question? We've got answers!

More questions?
Qu'est-ce que la e-réputation ?

L'e-réputation d'un restaurant correspond à sa réputation en ligne (son image numérique). Et oui : en raison des différents avis et réseaux, elle peut être très différente de la réputation réelle ! Cette e-réputation se mesure grâce à l’ensemble des avis et commentaires des clients et via la note moyenne d’un restaurant sur Google. Ces facteurs clé influencent directement les décisions des clients potentiels.

Le saviez-vous ? 77 % des Français consultent systématiquement les avis lorsqu’ils cherchent un établissement local et 33% n’iraient jamais manger dans un restaurant ayant obtenu un avis de moins de 4 étoiles (source : The Fork).

Comment améliorer mon e-réputation ?

Améliorer sa e-réputation peut se faire de plusieurs manières : la récolte d’avis, des réponses systématiques aux avis reçus, des réponses rapides aux avis reçus (moins de 72h), l'amélioration des notes sur toutes les plateformes, la fidélisation des clients et l'utilisation des mots clés pour booster le référencement local.

Comment Malou booste mon e-réputation ?

Les fonctionnalités Malou ont été créées sur-mesure pour booster l'e-réputation des restaurants. Notamment : la récolte et centralisation des avis depuis toutes les plateformes, les réponses rapides et adaptées aux avis, l'utilisation de l'IA pour une réponse optimisée (mots clés), l'automatisation des réponses selon vos critères, l'analyse sémantique des avis reçus, le boost de la récolte d’avis via des campagnes, l'analyse de vos performances sur toutes les plateformes, et l'envoi de mails quotidiens et hebdomadaires pour surveiller votre e-réputation.

We put The double bites to satisfy you

Increase your visibility on Google and social networks with Malou.