How restaurant groups use Claude and ChatGPT to win customers (and save time)

Live webinar — Wednesday, September 30 at 5:00 PM Paris (11:00 AM New York / 4:00 PM London). Featuring an exclusive demo: plug Claude directly into your restaurants' data with the Malou MCP.

Your future guests no longer just search on Google: they ask ChatGPT where to book. A recommendation inside an AI conversation is a guest who arrives already convinced — the comparison happened before the click. Meanwhile, your teams still spend hours on tasks AI handles in minutes.

In 45 minutes, we'll show you concretely how a multi-location group becomes visible in AI answers, and how to go from occasional Claude or ChatGPT use to a true assistant that knows your restaurants. No jargon — with real cases from restaurant groups.

On the agenda

1. What has changed — how ChatGPT, Claude and AI Overviews pick the restaurants they recommend, and why your reviews matter more than ever: AIs learn who you are from what others say about you.
2. The visibility action plan — the concrete levers to appear in AI answers: structured business listings, rich reviews and responses, presence beyond your own website.
3. Building your Claude assistant — going from one-off prompts to an agent that knows your group: analyze hundreds of reviews in one question, produce content for all your locations, prepare reporting and decisions.
4. Exclusive demo: the Malou MCP — the most advanced version of this assistant. We plug Claude into a group's Malou data (reviews, keywords, local visibility) and ask it questions live, like an analyst who knows each of your restaurants.
5. Customer story — how our clients uses AI day to day.

Speakers

Louiza Hacene & Waad Toumi, Malou